Free toolNonprofit offer

Digital Candle

Free one-hour advice call with a volunteer digital expert, for charities.

Visit site ↗Pricing ↗

Solid optionFree advice call for UK charities, helpful but limited in scope.

See how Digital Candle fits your setup. Add the tools you already use.

Price

Free

Nonprofit offer

Yes

Available in

🌍AnywhereBuilt for United Kingdom 🇬🇧UK volunteer experts helping UK charities

Suits

Volunteer-run · Small · Medium

Free digital, data and design advice from volunteer experts for charities, with no cost and no sales pitch.

Go to digitalcandle.org.uk and use the Ask a question form. You are connected with a volunteer expert who can advise.

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Great for

Small UK charities with one specific digital question
Teams that cannot afford a consultant
Organisations that want independent advice with no sales pitch
Completely free
Advice from people with real experience
No commitment

Watch out for

Teams that need ongoing hands-on project work
Organisations that need a formal course or certificate
Advice is limited in scope and time
Depends on volunteer availability
Catalyst CIC has closed, so long-term support is less certain

Problems it solves

“I have a tech question and nobody to ask”“We can't afford to pay a consultant to look at our website or database”“Which CRM should we choose and how do I even compare them”“I'm the only person who does IT at our charity and I'm out of my depth”“Can someone check our plan for using AI before we spend money”

About Digital Candle+

Digital Candle matches charities with volunteer digital, data and design experts for free advice. You send in a question on its website and are connected with a volunteer who can talk it through. It was created by Catalyst CIC with Platypus Digital, who now run it. It is advice, not a course, so it suits a specific problem such as choosing a database, planning a website or using AI safely.

Pricing: Free to charities. The site says it has helped about 2,000 charities with its volunteer experts.

Key features+

Free advice from volunteer digital expertsTopics include CRM, social media, Google Ads, digital inclusion and fundraisingQuestion-based matching through a simple formNot sold on to mailing lists or agencies (as stated by the service)

How sure are we?+

Partly confirmed on the vendor's pages; some details from reputable secondary sources. Prices and nonprofit programs change often, so check with Digital Candle before you commit. Rankings on Nonprofit Tools are never for sale.

Sources · last checked 2026-10-02