Specialist

Clarity Human Services

US homelessness case management and HMIS platform used by local Continuum of Care areas.

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Strong choiceThe common HMIS choice for US homelessness services.

See how Clarity Human Services fits your setup. Add the tools you already use.

Price

Quote only

Nonprofit offer

None found

Available in

🌍AnywhereBuilt for United States 🇺🇸Built for US HUD homelessness data (HMIS) rules

Suits

Small · Medium · Large

Great for

US homelessness and housing services that must report to HUD through an HMIS
Continuums of Care and coalitions running a shared system
Built for HUD and HMIS reporting
Used by many large US communities
Strong security certifications

Watch out for

Organisations outside the US
Small charities needing a simple standalone case notes tool
Price not published
Mainly sold through local homelessness systems
US only

Problems it solves

“We run a homelessness service and must report to the government”“Our local Continuum of Care uses Clarity, how do we get access?”“We need to coordinate outreach and housing placements”“Our case workers need to enter data while out in the field”

About Clarity Human Services+

Clarity Human Services is a case management and Homeless Management Information System (HMIS) platform from Bitfocus, covering outreach, intake, coordinated entry, case management and reporting. It is used across many US communities, including Santa Clara County, San Diego, Los Angeles, King County and Boston. In most US areas your local Continuum of Care chooses the HMIS, so ask them before buying.

Pricing: Bitfocus does not publish prices on the pages fetched. Capterra lists Clarity Human Services from US$29 per user per month, while another review site says US$20; neither was confirmed. HMIS access is often arranged through your local Continuum of Care.

Key features+

HMIS and coordinated entryCase management with secure messagingMobile outreach toolsClient portal175+ pre-built reportsData warehouse

Data & privacy+

Bitfocus says it supports HUD/HMIS compliance, VAWA confidentiality, HIPAA/HITECH by configuration and holds SOC 2 certification.

How sure are we?+

Partly confirmed on the vendor's pages; some details from reputable secondary sources. Prices and nonprofit programs change often, so check with Clarity Human Services before you commit. Rankings on Nonprofit Tools are never for sale.

Sources · last checked 2026-10-02