
Telegram
Free messaging app with large groups and broadcast channels, but weaker default privacy.
Price
Nonprofit offer
Available in
Suits
Great for
- Organisations reaching communities where Telegram is the main app
- Broadcasting updates to large groups or channels
- Teams that want free bots and file sharing
- Free
- Large groups and channels
- Works on all devices
Watch out for
- Confidential client or case conversations
- Organisations with strict data protection duties
- Teams that need records and admin control
- Default chats are not end-to-end encrypted
- No business admin tools
- Not suitable for sensitive client information
Problems it solves
About Telegram+
Telegram is a free messaging app with very large groups (up to 200,000 members) and broadcast channels with unlimited subscribers. Nonprofits use it to reach communities in regions where it is popular. Regular chats are not end-to-end encrypted by default (only Secret Chats are), so it is not a good place for confidential client conversations.
Pricing: Telegram says private messaging is free and will stay free, with no ads or subscription fees. Telegram offers optional paid features for individual users that I did not review.
Key features+
Works with (1)+
Data & privacy+
Regular cloud chats are stored in data centres around the world and are not end-to-end encrypted by default. Only Secret Chats are end-to-end encrypted. Inactive accounts self-destruct after 18 months by default.
How sure are we?+
Prices and offers confirmed on the vendor's own pages. Prices and nonprofit programs change often, so check with Telegram before you commit. Rankings on Nonprofit Tools are never for sale.
Sources · last checked 2026-10-02
Alternatives
All messaging, texting & phone →Signal
Free tool
Free, open-source encrypted messaging and calls from a nonprofit.
WhatsApp Business
Specialist
Free business app for chatting with supporters on WhatsApp, plus a paid platform.
Slack
Specialist
Team chat that replaces long email threads; free Pro plan for eligible nonprofits.
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