Nonprofit Tools
Microsoft Teams PhonevsRingCentral

Microsoft Teams Phone vs RingCentral for nonprofits

Choose Microsoft Teams Phone if…

Nonprofits already on Microsoft 365 who want to replace a separate phone system

Not ideal for: Teams that do not use Microsoft 365 and Teams

Choose RingCentral if…

Larger charities with many staff or sites that want phone, video and chat from one vendor

Not ideal for: Small organisations that want a simple, cheap phone line

Microsoft Teams PhoneRingCentral
Our rating●●●●○●●●●○
PriceFrom US$4.00/user/month (nonprofit)Quote only
Nonprofit offerDiscounted nonprofit pricing for Teams Phone (from US$4.00 per user a month) for organisations approved in Microsoft for Nonprofits.RingCentral offers discounted rates to eligible nonprofits, with terms and eligibility handled by its sales team.
TypeSuiteAll-in-one
SuitsSmall, Medium, LargeMedium, Large
Available in🌍 AnywhereCalling Plans in 90+ countries, or bring your own carrier🌍 AnywhereLocal numbers in 99+ countries; check yours with sales
Strengths
  • Cheap for existing Microsoft 365 nonprofits
  • One app for chat, meetings and calls
  • Nonprofit price confirmed by Microsoft
  • One vendor for calls, video and chat
  • International numbers
  • Suits larger organisations
Watch out for
  • Needs Microsoft 365 and set-up skills
  • Calling plans are limited by country
  • Prices have recently risen and vary by reseller
  • No published nonprofit pricing
  • More complex and costly than simpler tools
  • Contracts and quotes needed
Key features
  • Calling from Teams on desktop and mobile
  • Auto attendants and call queues
  • Voicemail and call transfer
  • Cloud phone system with business numbers
  • Video meetings and team messaging
  • Call routing and voicemail

Our ratings: Microsoft Teams Phone: Natural phone option for Microsoft 365 teams at discounted prices. RingCentral: Established business phone with nonprofit discounts via sales.

General information, not professional advice. Prices and nonprofit offers change and our research is AI-assisted, so confirm with the vendor before you buy. Names and logos belong to their owners. Full disclaimer

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