Nonprofit Tools
Microsoft Teams PhonevsSignal

Microsoft Teams Phone vs Signal for nonprofits

Choose Microsoft Teams Phone if…

Nonprofits already on Microsoft 365 who want to replace a separate phone system

Not ideal for: Teams that do not use Microsoft 365 and Teams

Choose Signal if…

Teams and clients who need private messages, such as domestic violence, legal or human-rights services

Not ideal for: Teams that need a shared inbox, records or admin controls

Microsoft Teams PhoneSignal
Our rating●●●●○●●●●●
PriceFrom US$4.00/user/month (nonprofit)Free
Nonprofit offerDiscounted nonprofit pricing for Teams Phone (from US$4.00 per user a month) for organisations approved in Microsoft for Nonprofits.None found
TypeSuiteFree tool
SuitsSmall, Medium, LargeVolunteer-run, Small, Medium, Large
Available in🌍 AnywhereCalling Plans in 90+ countries, or bring your own carrier🌍 Anywhere
Strengths
  • Cheap for existing Microsoft 365 nonprofits
  • One app for chat, meetings and calls
  • Nonprofit price confirmed by Microsoft
  • Free and ad-free
  • Strong privacy
  • Works across devices
Watch out for
  • Needs Microsoft 365 and set-up skills
  • Calling plans are limited by country
  • Prices have recently risen and vary by reseller
  • No business or team admin tools
  • No shared inbox or message records
  • You and your contacts must install it
Key features
  • Calling from Teams on desktop and mobile
  • Auto attendants and call queues
  • Voicemail and call transfer
  • End-to-end encrypted messages, voice and video calls
  • Group chats
  • Disappearing messages

Our ratings: Microsoft Teams Phone: Natural phone option for Microsoft 365 teams at discounted prices. Signal: Free, open-source encrypted messaging that is the safest default for sensitive work.

General information, not professional advice. Prices and nonprofit offers change and our research is AI-assisted, so confirm with the vendor before you buy. Names and logos belong to their owners. Full disclaimer

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