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SRS by Infoxchange

Australian client and case management system for community services, hosted in Sydney.

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Solid optionEstablished Australian community-services system, but regional with unpublished pricing.

See how SRS by Infoxchange fits your setup. Add the tools you already use.

Price

Quote only

Nonprofit offer

None found

Available in

🇦🇺Australia onlyAustralian service with Australian support, hosted in Sydney

Suits

Small · Medium · Large

Great for

Australian community service organisations of all sizes
Housing, women's services, Indigenous services, disability and mental health providers
Australian hosting
Built by an Australian not-for-profit
Large installed base in community services

Watch out for

Organisations outside Australia
Teams that want public pricing and instant sign-up
Pricing not published
Australia only
Not designed for fundraising

Problems it solves

“We need one record for each client across all our programs”“Our client data has to stay in Australia”“We need to refer clients to other services quickly”“We report to government funders and our data is a mess”“Our caseworkers keep clients' details in different spreadsheets”

About SRS by Infoxchange+

Infoxchange Client & Case Management (SRS) is a cloud system built for Australian community services. It gives a single client view across programs and locations, with reporting, dashboards, reminders and e-referrals through the Ask Izzy service directory. It is used by nearly 5,800 services, including housing, women's, Indigenous, disability and mental health organisations. Infoxchange now sells SRS as its Client & Case Management system.

Pricing: Pricing not published. Quote only; Infoxchange is a not-for-profit and describes the price as affordable. Contact +61 3 9418 7487 or use the contact form.

Key features+

Single client view across programsConfigurable forms and recordsReporting and dashboardsRemindersE-referrals via Ask IzzyIntegrations with rostering, analytics and accounting systems

Works with (3)+

Ask IzzyRostering systemsAccounting systems

Data & privacy+

Data is stored in data centres in the Sydney region, keeping information in Australia.

How sure are we?+

Partly confirmed on the vendor's pages; some details from reputable secondary sources. Prices and nonprofit programs change often, so check with SRS by Infoxchange before you commit. Rankings on Nonprofit Tools are never for sale.

Sources · last checked 2026-10-05