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Blackbaud eTapestry

Blackbaud's entry-level donor database with online giving and email built in.

Solid optionEstablished entry-level donor database that feels dated next to newer CRMs and hides pricing.
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Price

Quote only

Nonprofit offer

None found

Available in

🌍AnywhereBuilt for United States, Canada, United Kingdom and Australia 🇺🇸 🇨🇦 🇬🇧 🇦🇺Receipting and support for US, Canada, UK and Australia

Suits

Small · Medium

Great for

  • Small fundraising teams wanting a well-known vendor and a lower-cost step down from Raiser's Edge NXT
  • Charities in Canada, the UK or Australia that want a Blackbaud product with local support
  • Established vendor with a long track record
  • Covers fundraising, events, email and volunteers in one database
  • Available with local features in the US, Canada, the UK and Australia

Watch out for

  • Organisations wanting prices published up front
  • Teams that want a modern, simple interface with minimal set-up
  • Prices are not published, so comparison is slow
  • Interface and set-up can feel dated compared with newer donor CRMs
  • Third-party reports suggest costs rise as contact numbers grow

Problems it solves

About Blackbaud eTapestry+

eTapestry is Blackbaud's cloud donor management system for small fundraising teams. It keeps supporter records, gifts, events, memberships, volunteers and grants in one place, and adds online donation forms, email marketing and peer-to-peer fundraising. It sits below Raiser's Edge NXT in Blackbaud's range and is aimed at smaller teams that want a long-established vendor.

Pricing: Quote only on the vendor site: Blackbaud says pricing is customised to organisation size, users, solutions and support, and it does not publish packages. Third-party directories report entry packages from about US$99/month (Starter) and about US$199/month (Essentials), but these were not confirmed on a Blackbaud page.

Key features+
Constituent profiles with giving historyEmbedded online donation formsEmail marketing with engagement reportingEvent, membership, volunteer, grant and planned-gift trackingWealth ratings and data health scorecardsPeer-to-peer and crowdfunding pages
Works with (3)+
Blackbaud Marketplace add-onsQuickBooks OnlineMailchimp
Data & privacy+

Not stated on the pages reviewed. Blackbaud help documents show UK-only Direct Debit functionality and region-specific receipting fields, which suggests local set-ups for the UK, Canada, Australia and the US.

How sure are we?+

Partly confirmed on the vendor's pages; some details from reputable secondary sources. Prices and nonprofit programs change often, so check with Blackbaud eTapestry before you commit. Rankings on Nonprofit Tools are never for sale.

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