Specialist

Charitylog

Long-established UK charity case management system with unlimited users.

Visit site ↗Pricing ↗

Solid optionLong-established UK case system with unlimited users, but looks dated next to newer options.

See how Charitylog fits your setup. Add the tools you already use.

Price

Quote only

Nonprofit offer

None found

Available in

🌍AnywhereBuilt for United Kingdom 🇬🇧Built for UK charities and UK funder reporting

Suits

Small · Medium · Large

Great for

UK advice, support and care charities with many staff and volunteers
Organisations that need unlimited user licences
Unlimited users on Standard and Ultimate
UK hosting
Long track record in the sector

Watch out for

Organisations outside the UK
Teams wanting a modern, AI-assisted interface
Prices not published
Interface described as dated by competitors
Limited AI and automation

Problems it solves

“We need every volunteer and caseworker to log notes without paying per user”“Our advice service has no central record of who we have helped”“We need to report on our work to funders and trustees”“Our case notes are on paper or in separate files”“We need to keep client data safe and in the UK”

About Charitylog+

Charitylog is a UK case management and CRM platform used by Mind, Age UK, Home-Start and many advice charities. It covers contacts, cases, assessments, documents, impact measurement, reporting and optional add-ons such as rostering, invoicing and a mobile app. Tiers are One, Standard and Ultimate, with unlimited users on the top two.

Pricing: Prices are not shown on the vendor page (all prices exclude VAT; contact the vendor for a quote). A third-party article says pricing starts from about £49/month, which was not confirmed. Tiers: One (single service, under 10 FTE), Standard and Ultimate (unlimited users).

Key features+

Contact and case managementAssessments and impact measurementReporting and KPIsDocument storage up to 2TBGDPR toolsRostering, invoicing and mobile add-ons

Data & privacy+

Data is stored in UK data centres and GDPR tools are provided, according to the vendor homepage.

How sure are we?+

Partly confirmed on the vendor's pages; some details from reputable secondary sources. Prices and nonprofit programs change often, so check with Charitylog before you commit. Rankings on Nonprofit Tools are never for sale.

Sources · last checked 2026-10-02