
CiviCRM
Free open-source CRM for nonprofits, with donations, events, members and cases.
Price
Nonprofit offer
Available in
Suits
Great for
- Organisations that want to own their data and code
- Groups with access to a web developer or CiviCRM partner
- UK charities needing Gift Aid via extensions
- Free software with no per-user fees
- You own your data
- Large, active global community
Watch out for
- Teams with no technical help
- Organisations wanting a polished out-of-the-box experience
- Needs technical skill or a paid partner
- Interface can feel dated
- Quality of set-up varies by implementer
Problems it solves
About CiviCRM+
CiviCRM is a free, open-source CRM built for nonprofits and advocacy groups, covering contacts, donations, events, memberships, email and case management. It works with WordPress, Drupal, Joomla and Backdrop. The software is free, but you pay for hosting and usually for set-up help from a partner.
Pricing: The software is free under the AGPL v3 licence. You pay for hosting (self-hosted, a CiviCRM partner, or CiviCRM Spark) and any customisation or support. Hosted costs were not checked.
Key features+
Works with (4)+
Data & privacy+
You choose the hosting, so you control where data lives. The CiviCRM site references GDPR considerations; compliance depends on your set-up. Interface is translated into many languages.
How sure are we?+
Partly confirmed on the vendor's pages; some details from reputable secondary sources. Prices and nonprofit programs change often, so check with CiviCRM before you commit. Rankings on Nonprofit Tools are never for sale.
Sources · last checked 2026-10-02
Alternatives
All crm & donor management →Beacon CRM
All-in-one
Flexible UK charity CRM with published pricing and 0% platform fees on payments.
Donorfy
All-in-one
UK fundraising CRM with Gift Aid claiming and unlimited users included.
Zoho CRM
All-in-one
Low-cost general CRM with a free plan and US$5,000 in nonprofit credits.
HubSpot
All-in-one
Free CRM with email marketing, plus 40% off paid plans for nonprofits in some regions.
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