Nonprofit Tools
ChatbasevsCrisp

Chatbase vs Crisp for nonprofits

Choose Chatbase if…

Small teams who want a chatbot that answers donor, volunteer and service questions from their own web pages and documents

Not ideal for: Organisations that need a published nonprofit discount (none found on the pricing page)

Choose Crisp if…

Small to medium nonprofits that want website chat, a shared inbox and AI answers in one tool

Not ideal for: Organisations that want to use the discount on the cheaper Mini plan (the offer covers Essentials and Plus only)

ChatbaseCrisp
Our rating●●●●○●●●●○
PriceFree plan · paid from US$40/month (Hobby)Free plan · paid from US$45/month (Mini)
Nonprofit offerNone found50% off Essentials and Plus plans for verified nonprofits; it cannot be combined with other rebates unless Crisp agrees.
TypeSpecialistAll-in-one
SuitsVolunteer-run, Small, Medium, LargeVolunteer-run, Small, Medium
Available in🌍 Anywhere🌍 Anywhere
Strengths
  • Quick to set up from a website address
  • Free plan to test with real pages
  • Clear statement that your data is not used for training
  • Clear 50% nonprofit discount
  • Flat workspace pricing
  • European hosting
Watch out for
  • No published nonprofit discount
  • Free plan is only 50 credits and agents are deleted after 14 days of inactivity
  • Branding removal and extra agents cost extra
  • Nonprofit discount does not cover the Mini plan
  • AI is limited by monthly credits
  • Free plan has no AI
Key features
  • Train on website pages, PDFs and text
  • Embed a chat widget on any website
  • Connect to WhatsApp, Slack and other channels on paid plans
  • Website chat widget
  • Shared inbox for chat, email, WhatsApp, Instagram and SMS
  • Hugo AI agent answering from your knowledge base

Our ratings: Chatbase: Easiest way to put an AI chatbot trained on your own content on a website. Crisp: Good-value chat inbox with a confirmed 50% nonprofit discount.

General information, not professional advice. Prices and nonprofit offers change and our research is AI-assisted, so confirm with the vendor before you buy. Names and logos belong to their owners. Full disclaimer

Still deciding? Ask your AI

Opens with this shortlist ready, so your assistant can help you decide.

More comparisons

Personalised updates for your nonprofit

Tools and free offers that apply to your country and size, plus a heads-up when prices change. No spam.