Nonprofit Tools
DialpadvsMicrosoft Teams Phone

Dialpad vs Microsoft Teams Phone for nonprofits

Choose Dialpad if…

US and Canadian nonprofits with phone-based services

Not ideal for: Nonprofits outside the US and Canada (the programme excludes them)

Choose Microsoft Teams Phone if…

Nonprofits already on Microsoft 365 who want to replace a separate phone system

Not ideal for: Teams that do not use Microsoft 365 and Teams

DialpadMicrosoft Teams Phone
Our rating●●●●○●●●●○
PriceQuote onlyFrom US$4.00/user/month (nonprofit)
Nonprofit offer30% off Dialpad annually for eligible nonprofits located in the US or Canada, limited to the first 50 seats.Discounted nonprofit pricing for Teams Phone (from US$4.00 per user a month) for organisations approved in Microsoft for Nonprofits.
TypeSpecialistSuite
SuitsSmall, Medium, LargeSmall, Medium, Large
Available in🌍 Anywhere🌍 AnywhereCalling Plans in 90+ countries, or bring your own carrier
Strengths
  • Nonprofit discount of 30%
  • Modern, easy to use
  • AI call tools
  • Cheap for existing Microsoft 365 nonprofits
  • One app for chat, meetings and calls
  • Nonprofit price confirmed by Microsoft
Watch out for
  • Programme limited to US and Canada
  • Seat limit on the discount
  • Price not clear on pages I read
  • Needs Microsoft 365 and set-up skills
  • Calling plans are limited by country
  • Prices have recently risen and vary by reseller
Key features
  • Business calls, texts and meetings
  • Call transcription
  • Shared inboxes
  • Calling from Teams on desktop and mobile
  • Auto attendants and call queues
  • Voicemail and call transfer

Our ratings: Dialpad: Modern cloud phone with AI features and 30% off for US and Canadian nonprofits. Microsoft Teams Phone: Natural phone option for Microsoft 365 teams at discounted prices.

General information, not professional advice. Prices and nonprofit offers change and our research is AI-assisted, so confirm with the vendor before you buy. Names and logos belong to their owners. Full disclaimer

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