Nonprofit Tools
Google VoicevsMicrosoft Teams Phone

Google Voice vs Microsoft Teams Phone for nonprofits

Choose Google Voice if…

Small teams already on Google Workspace who need a simple shared number

Not ideal for: Teams outside supported countries

Choose Microsoft Teams Phone if…

Nonprofits already on Microsoft 365 who want to replace a separate phone system

Not ideal for: Teams that do not use Microsoft 365 and Teams

Google VoiceMicrosoft Teams Phone
Our rating●●●●○●●●●○
PriceFree plan · paid from US$10/user/month (Starter)From US$4.00/user/month (nonprofit)
Nonprofit offerNone foundDiscounted nonprofit pricing for Teams Phone (from US$4.00 per user a month) for organisations approved in Microsoft for Nonprofits.
TypeSpecialistSuite
SuitsVolunteer-run, Small, MediumSmall, Medium, Large
Available in 14 countriesWorkspace Voice offered in only 14 countries🌍 AnywhereCalling Plans in 90+ countries, or bring your own carrier
Strengths
  • Easy for Google Workspace users
  • Low price per user
  • Works across devices
  • Cheap for existing Microsoft 365 nonprofits
  • One app for chat, meetings and calls
  • Nonprofit price confirmed by Microsoft
Watch out for
  • No nonprofit discount found
  • Not available in every country
  • Limited call-centre features
  • Needs Microsoft 365 and set-up skills
  • Calling plans are limited by country
  • Prices have recently risen and vary by reseller
Key features
  • Business number across devices
  • Voicemail transcription and call forwarding
  • Auto attendants and ring groups (higher plans)
  • Calling from Teams on desktop and mobile
  • Auto attendants and call queues
  • Voicemail and call transfer

Our ratings: Google Voice: Simple low-cost phone numbers if you already use Google Workspace. Microsoft Teams Phone: Natural phone option for Microsoft 365 teams at discounted prices.

General information, not professional advice. Prices and nonprofit offers change and our research is AI-assisted, so confirm with the vendor before you buy. Names and logos belong to their owners. Full disclaimer

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