Nonprofit Tools
LamplightvsPenelope

Lamplight vs Penelope for nonprofits

Choose Lamplight if…

UK charities needing outcome tracking and funder reporting

Not ideal for: Organisations outside the UK

Choose Penelope if…

Multi-site human services organisations

Not ideal for: Small teams under 25 users

LamplightPenelope
Our rating●●●●○●●●●○
PriceFrom £15/month + VAT (0.25% of annual income); setup fee from £2,040 above £75k incomeQuote only
Nonprofit offerNone foundNone found
TypeSpecialistSpecialist
SuitsVolunteer-run, Small, Medium, LargeMedium, Large
Available in🌍 AnywhereBuilt for United KingdomUK-built; data held in UK; Outcome Stars🌍 AnywhereBuilt for United States and CanadaBuilt for US and Canadian human services providers
Strengths
  • Pricing scales with income so small charities pay little
  • Strong outcome tracking
  • Built for UK funder reporting
  • Mature product for multi-site services
  • Strong scheduling and billing
  • Mobile engagement option
Watch out for
  • Set-up costs for larger organisations
  • Limited AI and automation
  • UK focus
  • Quote only
  • Minimum 25 users reported
  • Official details could not be verified
Key features
  • Customisable database
  • Outcome tracking (Core 10, PHQ6, Outcome Stars)
  • Flexible reporting with Excel export
  • Scheduling
  • Case notes
  • Smart forms

Our ratings: Lamplight: Respected UK charity case management with income-based pricing and outcomes tracking. Penelope: Mature multi-site human-services case management, formerly Social Solutions.

General information, not professional advice. Prices and nonprofit offers change and our research is AI-assisted, so confirm with the vendor before you buy. Names and logos belong to their owners. Full disclaimer

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