SpecialistNonprofit offer

Aircall

Cloud phone system for teams that handle lots of calls, with 50% off for nonprofits.

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Solid optionStrong call-centre phone, but best for call-heavy teams.

See how Aircall fits your setup. Add the tools you already use.

Price

From US$30/user/month (Essentials, annual)

Nonprofit offer

Yes

Available in

38 countriesPhone numbers in about 38 countries; others by request

Suits

Small · Medium · Large

50% off standard user rates for eligible nonprofits, on annual contracts only.

Use the Get free access button on Aircall's nonprofit page and review the eligibility document linked there.

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Great for

Helplines, supporter care and fundraising call teams
Organisations that want call recording, call routing and reports
Teams that already use a CRM such as HubSpot or Salesforce
Generous 50% nonprofit discount
Built for teams, with reporting
Numbers in many countries

Watch out for

Very small groups that just need a shared number
Teams that want a month-to-month commitment (the nonprofit discount is for annual contracts)
Annual contract required for the discount
Minimum three licences
The full eligibility rules are in a separate document I could not read

Problems it solves

“We run a helpline and need a proper phone system”“Our staff use personal mobiles for supporter calls and I want that to stop”“I need to record and review calls for training”“How do I get a local number in several countries for our charity”“We want incoming calls to go to the right person automatically”

About Aircall+

Aircall is a cloud phone system with a desktop and mobile softphone, call recording, IVR menus, SMS and integrations with CRMs and help desks. It suits teams that run a helpline or supporter line and want shared numbers and reporting. Eligible nonprofits can get 50% off standard user rates on annual contracts.

Pricing: Essentials is US$30 per user a month on annual billing with a minimum of three licences. Professional is US$50 per user a month (minimum three). Enterprise is custom with a minimum of 25 licences. Additional numbers are US$6 each. Aircall says annual billing is about 25% cheaper than monthly. Nonprofit pricing is 50% off standard user rates on annual contracts.

Key features+

Shared numbers in 100+ countriesCall recording and transcriptionIVR and smart routingSMS and MMS on plansCRM integrations including HubSpot and Salesforce

Works with (3)+

HubSpot

Salesforce Nonprofit Cloud

Zendesk

AI features+

Aircall markets AI Voice Agents (50 minutes included monthly on standard plans and paid add-on bundles) and conversation intelligence on higher plans.

Data & privacy+

Enterprise plan lists HIPAA, GDPR and SOC 2 compliance. Call recordings may contain sensitive information, so set retention rules.

How sure are we?+

Partly confirmed on the vendor's pages; some details from reputable secondary sources. Prices and nonprofit programs change often, so check with Aircall before you commit. Rankings on Nonprofit Tools are never for sale.

Sources · last checked 2026-10-02