
Google Voice
Simple cloud phone numbers, calls and texts, built into Google Workspace.
Price
Nonprofit offer
Available in
Suits
Great for
- Small teams already on Google Workspace who need a simple shared number
- Organisations that want voicemail transcription and call forwarding
- Teams that want admin control through the Google Admin console
- Easy for Google Workspace users
- Low price per user
- Works across devices
Watch out for
- Teams outside supported countries
- Organisations that need advanced call centre tools
- Anyone expecting a nonprofit discount
- No nonprofit discount found
- Not available in every country
- Limited call-centre features
Problems it solves
About Google Voice+
Google Voice gives staff a business phone number that works on mobile, laptop and some desk phones, with voicemail transcription, call forwarding, auto attendants and ring groups. For organisations it is sold as an add-on for Google Workspace, with Starter, Standard and Premier plans. Personal Google Voice accounts are free in the US but are for individuals, not teams.
Pricing: Google lists Starter at US$10, Standard at US$20 and Premier at US$30 per user a month. Starter for teams is available in 14 countries; Premier supports international locations. I found no separate nonprofit price for Voice. A personal Google Voice account is free in the US but is not designed for team use.
Key features+
Works with (1)+
AI features+
Voicemail transcription; I did not verify other AI features.
Data & privacy+
Managed through Google Workspace with Vault integration for recorded calls on supported plans.
How sure are we?+
Partly confirmed on the vendor's pages; some details from reputable secondary sources. Prices and nonprofit programs change often, so check with Google Voice before you commit. Rankings on Nonprofit Tools are never for sale.
Sources · last checked 2026-10-05
Alternatives
All messaging, texting & phone →Microsoft Teams Phone
Suite
Phone calling inside Microsoft Teams, with discounted nonprofit prices.
Aircall
Specialist
Cloud phone system for teams that handle lots of calls, with 50% off for nonprofits.
Dialpad
Specialist
Cloud phone system with AI call features and 30% off for US and Canadian nonprofits.
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