Nonprofit Tools
SuiteNonprofit offer

Microsoft Dynamics 365

Microsoft's business CRM and ERP, with discounted nonprofit pricing.

Proceed with cautionNot a fundraising CRM out of the box and needs partner set-up, so poor fit for typical small nonprofits.
See how Microsoft Dynamics 365 fits your setup. Add the tools you already use.

Price

From US$23.80/user/month

Nonprofit offer

Yes

Available in

🌍Anywhere

Suits

Medium · Large

Discounted Dynamics 365 pricing for eligible nonprofits. Excludes government bodies, schools and universities, financial institutions, professional associations, sports organisations and political groups.

Register and confirm eligibility in the Microsoft nonprofit portal, then buy the discounted offers. Only a nonprofit employee or strategic volunteer can register, not a third-party IT provider.

Great for

  • Larger nonprofits already invested in Microsoft 365 and Azure
  • Organisations with an IT team or Microsoft partner
  • Deep Microsoft integration
  • Enterprise security and scale
  • Discounted nonprofit pricing

Watch out for

  • Small teams without technical support
  • Organisations wanting ready-made donor management
  • Not a fundraising CRM out of the box
  • Needs partner set-up
  • Licensing is complex

Problems it solves

About Microsoft Dynamics 365+

Dynamics 365 is Microsoft's business applications platform. Eligible nonprofits can buy Sales Enterprise, Service Enterprise and Business Central at a discount through the Microsoft nonprofit portal. It is a general business tool, so fundraising features usually come from a Microsoft partner solution or custom set-up.

Pricing: Nonprofit prices shown: Sales Enterprise US$23.80/user/month, Service Enterprise US$23.80/user/month, Business Central US$32.00/user/month. Prices listed in USD with no country limits stated. Partner implementation is extra.

Key features+
Sales and service CRMBusiness Central financePower Platform integrationMicrosoft 365 and Teams integrationReporting with Power BI
Works with (2)+
AI features+

Microsoft Copilot features are available in Dynamics 365; not researched in detail for this entry.

Data & privacy+

Not checked on the pages reviewed. Microsoft publishes regional data residency and GDPR documentation.

How sure are we?+

Partly confirmed on the vendor's pages; some details from reputable secondary sources. Prices and nonprofit programs change often, so check with Microsoft Dynamics 365 before you commit. Rankings on Nonprofit Tools are never for sale.

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