
Microsoft Dynamics 365
Microsoft's business CRM and ERP, with discounted nonprofit pricing.
Price
Nonprofit offer
Available in
Suits
Discounted Dynamics 365 pricing for eligible nonprofits. Excludes government bodies, schools and universities, financial institutions, professional associations, sports organisations and political groups.
Register and confirm eligibility in the Microsoft nonprofit portal, then buy the discounted offers. Only a nonprofit employee or strategic volunteer can register, not a third-party IT provider.
Great for
- Larger nonprofits already invested in Microsoft 365 and Azure
- Organisations with an IT team or Microsoft partner
- Deep Microsoft integration
- Enterprise security and scale
- Discounted nonprofit pricing
Watch out for
- Small teams without technical support
- Organisations wanting ready-made donor management
- Not a fundraising CRM out of the box
- Needs partner set-up
- Licensing is complex
Problems it solves
About Microsoft Dynamics 365+
Dynamics 365 is Microsoft's business applications platform. Eligible nonprofits can buy Sales Enterprise, Service Enterprise and Business Central at a discount through the Microsoft nonprofit portal. It is a general business tool, so fundraising features usually come from a Microsoft partner solution or custom set-up.
Pricing: Nonprofit prices shown: Sales Enterprise US$23.80/user/month, Service Enterprise US$23.80/user/month, Business Central US$32.00/user/month. Prices listed in USD with no country limits stated. Partner implementation is extra.
Key features+
Works with (2)+
AI features+
Microsoft Copilot features are available in Dynamics 365; not researched in detail for this entry.
Data & privacy+
Not checked on the pages reviewed. Microsoft publishes regional data residency and GDPR documentation.
How sure are we?+
Partly confirmed on the vendor's pages; some details from reputable secondary sources. Prices and nonprofit programs change often, so check with Microsoft Dynamics 365 before you commit. Rankings on Nonprofit Tools are never for sale.
Sources · last checked 2026-10-02
Alternatives
All crm & donor management →Salesforce Nonprofit Cloud
All-in-one
Powerful, configurable nonprofit CRM with 10 free licences for eligible charities.
Zoho CRM
All-in-one
Low-cost general CRM with a free plan and US$5,000 in nonprofit credits.
HubSpot
All-in-one
Free CRM with email marketing, plus 40% off paid plans for nonprofits in some regions.
Blackbaud Raiser's Edge NXT
All-in-one
Enterprise-grade fundraising CRM for major gifts, memberships and planned giving.
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